We Have Been Providing Guaranteed, Fast, Secure Support to Delaware Businesses for over 15 years.

The Top 7 Reasons Why Businesses in Delaware Outsource Their IT Support to Networking Delaware

  1. We Respond Within 5 Minutes Or Less. We normally know about an issue and have started to resolve it, before it affects your operations. In the unlikely scenario where you do have to call us, the average amount of time it takes for one of our clients to get on the phone with a technician who can start working on resolving their problem is 3.5 minutes. We know you’re busy and we have made a sincere commitment to making sure your computer problems get fixed FAST. Since most repairs can be done remotely using our secure management tools, you don’t have to wait around for a technician to show up.
  2. NO Long Term Contracts. We earn your business by delivering what we promise, excellent service, not binding you to multi-year contracts with fees and penalties for early cancellation. We have been serving many of our clients for over a decade.
  3. 125% No-Small-Print Satisfaction Guarantee. Quite simply, if you are not happy with our work, we’ll do whatever it takes to make it right to YOUR standards without charging you more for it. And if we can’t make it right, the service is free and we will donate an additional 25% to the charity of your choice.
  4. No Geek-Speak. We are 100% transparent in everything we do and you deserve to get answers to your questions in PLAIN ENGLISH, not in confusing technical terms. Our technicians will also not talk down to you or make you feel stupid because you don’t understand, or even care about how the “technology” works. That’s our job!
  5. We Won’t Hold You Hostage. Many IT companies do NOT provide their clients with simple and easy-to-understand documentation that outlines key network resources, passwords, licenses, etc. By keeping that to themselves, IT companies hold their clients “hostage” to scare them away from hiring someone else. This is both unethical and unprofessional. As a client of ours, we’ll securely provide you with full, written documentation of your network and all the resources, software licenses, passwords, hardware, etc., in simple terms so YOU can understand it. We keep our clients by delivering exceptional service — not by keeping them in the dark.
  6. Peace Of Mind. Because we monitor all of our clients’ networks 24/7/365, you never have to worry that a virus has spread, a hacker has broken in or a backup has failed to perform. We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your customers and running your business, not on your IT systems, security and backups.
  7. We offer you more than just professional IT services. You can depend on Networking Delaware to securely support your business and your unique line-of-business applications, but the day-to-day technology side of the equation is only the beginning. Networking Delaware offers more than just everyday I.T. services. We are a strategic business partner committed to the success of your business. We keep our fingers on the pulse of the IT industry, as it applies to you and your operations, so we can bring you the most modern and relevant technologies that you require to stay competitive in your market.

Wearing Too Many Hats?

The job of managing I.T. in an ever-changing environment is a huge, distracting task for any business. Trying to keep your eye on a moving target takes your focus away from what you do best, growing your business. In fact, most organizations lack the time, resources, and tools necessary to remain innovative and relevant in such a competitive market as your own.  Let us assume the responsibility of managing your network and technology assets for you, so you can concentrate on running your business and making it profitable, not fighting IT fires daily.

Concerned About Security Threats?

Without a properly configured security solution, your company risks your customer data, accounting and personnel information, legally mandated PCI compliance status and your very ability to conduct business both profitably and competitively.

We have experience with the types of line-of-business software that you use to run your operations, dispatch your technicians, and invoice your customers securely, in the office or on the road.

We don’t just put a Band-aid on your problems and say it’s resolved.

We have a deeper understanding of your pain-points and the issues you must deal with every day; not just those centered around your IT needs. We follow your industry’s trends to stay relevant in our advice and consulting efforts, so we know what we, and you, are talking about.

We constantly monitor your computer network 24/7/365 to detect and immediately respond when any of a vast array of indicators show a problem may be brewing that could affect your up-time, network security or performance.  When your customer calls for service, you need to be able to respond immediately; anything less degrades the reputation of your business and costs you money.

We set the local standard for system security, which is even more challenging when you are dispatching employees to work outside the parameter of your office network.

Call us today to schedule your 15 minute Discovery Session. Let us show you what we can do for you and how we can help you meet your unique challenges.

Call Us Today – 302-368-8630

Trades We Support include:

♦ HVAC ♦ Plumbing ♦ Electrical ♦ Drywall ♦ Painting ♦ Concrete ♦ Refrigeration ♦ Landscaping ♦ Home Builders and Remodelers ♦ Commercial Construction ♦ Masons ♦ Hardscaping Contractors ♦ Signage Contractors ♦ Roofers ♦ Excavators